Flowserve Corporation Payroll Process Controller in Budapest, Hungary
Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.
In the position the Payroll Process Controller will be responsible for global payroll process documentation and continuous evaluation of processes to ensure highest quality and best practice service delivery using lean methodology. During projects and process improvement initiatives the Payroll Process Controller will lead defining, analyzing and documenting requirements working cross functionally with vendors, stakeholders and subject matter experts. The Payroll Process Controller will be responsible for maintaining global payroll standards where applicable, data integrity governance for all payroll systems and payroll vendor management. Candidate will also provide backup support to UK Payroll Analyst. The position will report to the Regional Payroll Manager while working closely with the local payroll teams and external payroll vendors.
Areas of responsibility include:
Global Payroll Process Documentation
Work with local payroll teams to documents payroll processes
Maintain documents in KnowledgeBase with bi-annual governance reviews
Create workflow diagrams
Global Payroll Process Improvements
Create and maintain payroll scorecards for trend analysis
Use lean process improvement tools to identify process improvements and areas for service delivery improvement by reviewing payroll scorecards and case management scorecards
Track all process improvement suggestions and implementation
Interpret complex reports, analysis and information along with conducting thorough research using team and technical resources to solve complex problems.
Project and Initiative Business Analysis
Project and initiative prioritization and management
Work with project team to identify necessary requirements
Work with stakeholders and subject matter experts to gather requirements
Work with IT as needed to build technical designs as needed
Analyze requirements to ensure accuracy and completeness
Assist in creating and analyzing test scripts to ensure all requirements are verified during project testing phases.
Lead small to medium projects with assistance as needed from the Global Operations team to meet deadlines.
Act as liaison with other departments and management to influence and manage change.
Manage list of all payroll systems including contract end dates, notice periods and service costs
Work with payroll manager and supply chain to ensure all requirements are gathered and included during contract negotiations
Backup for UK payroll processing.
Required to travel internationally (mainly within EMA) 15-20%
The successful contributor in this role should demonstrate proficiency in the following:
College degree in related field required. Master’s Degree preferred.
5 years’ payroll analyst experience, preferably UK payroll process.
2-3 years’ experience as project business analyst, preferably in HR or payroll department.
In depth knowledge of payroll and project life cycle as a business analyst.
1-2 years’ experience leading global small to medium teams.
· Customer Service
o Possess strong customer service focus and knowledge of proper customer relationship/customer service practices.
o Ability to deal with difficult customers
o Must be fluent in verbal and written English. Other European language preferred (Spanish, French, German, Italian or Dutch).
o Exhibits a professional manner in dealing with others and works, to maintain constructive working relationships
o Ability to work across boundaries (cross countries, geography/time zones)
o Have a good understanding of service category processes
o Demonstrate competency in using, and advising others regarding processes
· Technical Ability
o Strong computer and system skills and 1-2 years’ vendor relations experience.
o Be comfortable with technology and proficient with Microsoft Office products. Expert Excel skills – scorecard creation, pivot tables, slicers, vLookups, etc
o Be able to navigate through multiple computer applications and databases
o Possess knowledge of various computer software applications
· Project Management and Business Analysis Skills
o Ability to gather requirements to provide to technical support and to build business cases
o Have user acceptance testing experience
o Demonstrate understanding of the CIP process – six sigma training / certification desirable
o Have experience running small to medium sized projects
o Ability to lead cross functional team
· Other Skills
o Demonstrated background in governance and compliance monitoring
o Have strong analytical and problem solving skills
o Be able to work to deadlines
o Possess exceptional attention to detail
o Have excellent organizational skills
o Work well within a team
o Work in a structured, measurement-oriented environment
Ability to help team members understand the need for change and helps them adapt to change
Job Posting/Business Card Title:
Payroll Process Controller
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