Flowserve Corporation Inventory Control Clerk in Edmonton, Canada
Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.
At Flowserve, working on global infrastructure projects is just another day at the office but it takes the brains and imagination of our more than 19,000 employees to get the job done right. If the solution exists, we’ll find it. If it doesn’t, we’ll create it. Experience, leadership and creativity are the tools we use to turn an idea into a solution.
Flowserve welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
The Inventory/Customer Support position will be responsible for providing aftermarket sales/services support to our sales force and customers to insure continuing success of the parts and services business. Duties include but are not limited to interpreting Bill of Materials (BOM), providing product quotes and pricing, order entry and tracking. Prior customer service experience in a business-to-business or manufacturing role is required. Must be a self-starter, responsible, organized, and demonstrate excellent communication skills with the ability to work in a fast-paced work environment. This position is based in Edmonton, Alberta.
Manage inventory levels for a defined group of stock codes and/or consumables to achieve optimal availability at minimum cost to the business
Make decisions regarding potentially obsolete, excess and vendor returnable inventory based on inputs from the business and analysis using inventory management system tools
Ensure processes are in place to monitor and improve inventory accuracy and warehouse service level performance for continued customer satisfaction
Lead and participate in inventory and warehousing projects designed to improve inventory performance; utilize subject matter expertise to make recommendations on inventory management and warehouse best practices
Communicate and collaborate with end users and maintenance in evaluating stock level change needs
Collect data using a computerized system, which allows them to track various aspects of inventory.
Calculate products and parts orders, to ensure that the proper amount of inventory is distributed at the right time.
Tray track defective pieces of inventory, rates of return, rates of purchase, and rates of accuracy, to maintain and improve quality control inventory control.
Respond to sales inquiries, filing reports, managing employees, and providing creative solutions to discrepancies.
Participate in the development of SMART Accountabilities, Objectives and Development Plans.
Ensure work, and the work of others is performed safely by actively maintaining a safe work environment and abiding by the safety policies and rules at all FLS and Customer sites.
Embrace and drive a CIP culture and participate in improvement projects.
Work with the End User sales team in Canada to actively pursue new seal repair/upgrade opportunities.
Participate in ongoing seal repair/applicable upgrade training.
Understand and apply verbal and written work and safety-related instructions and procedures
Communicate with respect to job assignments, job procedures, and applicable safety standards
Two (2) years of customer service experience in a business-to-business or manufacturing role is required
0-2 years of experience with seals, pumps, and related systems
Must have at least a High School Diploma. Post-secondary degree or certification preferred, or equivalent work experience in a business to business, manufacturing or technical environment with strong emphasis on prior customer service experience
General understanding of inventory control concepts
Basic math skills are required
Must have strong organizational and interpersonal skills
Strong verbal communications skills and must be fluent in English
Must be proficient using MS Office applications such as MS Word and MS Excel and ability to quickly learn in-house applications/systems that support this role
Superior communication, interpersonal and negotiation skills.
Must be detail oriented, have good problem-solving skills and be able to organize and prioritize responsibilities.
Must be able to work in a potentially stressful environment
Location requires mobility in an office environment
Must be able to frequently sit, stand and walk
Must be able to frequently lift and carry up to ten (10) pounds
Personal protective equipment is required when performing work in an outdoor or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and other protective equipment as required
Must have the ability to travel into the US.
- Ability to interpret drawings is highly preferred
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Inventory Control Clerk
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